Privacy Policy

Towler & Staines Ltd is committed to keeping the personal data of its customers accurate, confidential, secure and private.

At Towler & Staines Ltd we take your privacy seriously and will only use your personal information to process your order.

The typical data stored is: name, address, phone number, email address, order and accounting history.

Data collected is used to take and fulfil customer orders; to administer and enhance service and only disclosed to third parties for delivery purposes.

Credit card numbers are not stored electronically; and hand written records are shredded immediately after use.

Data is stored in a secure location for 7 years as part of our statutory company record requirement; after this time they are securely destroyed.

From time to time we may contact you with details of new products or offers we provide. If you consent to us contacting you for this purpose please tick the relevant box at the time of placing your order.

We do not pass on or sell personal data to third parties for marketing or promotional purposes.

You have the right to update, delete or access the information we hold about you. Please contact us in writing: Towler & Staines Ltd, 85 Bradford Road, Keighley, BD21 4BL.

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