Towler & Staines Ltd COVID-19: UPDATE 24 MARCH 2020

Following Government guidelines we are updating our working practices to comply with the new mandatory advice.

With immediate effect both the Bradford and Keighley Shops will be closed.

We are still able to supply all our Gas products on a delivery or collection basis; and please be assured that there is no issue with our stocks or our supply chain.

Hours of operation until further notice:

  • Monday - Friday: 8:00am - 3:00pm
  • Saturday: Closed

 

Both offices will still be staffed, and we would ask our customers to follow our guidance to comply with social distancing:

  • Please pre-order your gas for both delivery and collection
  • Commercial customers: Please order via telephone or email gas@towler-staines.co.uk
  • General public: Please order via our website www.towler-staines.co.uk for both our delivery service or Click and Collect. If you are unable to order in this way, please telephone your local branch and we are asking that you pay by card when you place your order to minimise contact and maintain social distancing.
  • Please be noticed when placing online orders with the DHL Next Working Day delivery service, we can't guarantee to deliver your order within the next working day due to disruption caused by Covid-19 in the parcel delivery network.

 

We would like to take this opportunity to thank you for all your support; and to praise our staff for their hard work and dedication during these difficult times.


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